FAQs

1. How often should I have my chimney cleaned?

A). The recommendation from the (NFPA) National Fire Protection Agency is a yearly cleaning. In addition to the cleaning an inspection is also recommended.

2. How often should a dryer vent be cleaned?

A). On average, dryer vents should be cleaned every year. However, this also depends on how often you use your dryer weekly and the length of the vent. If you use your dryer often, a cleaning is recommended every 9 months to be safe. If your dryer doesn’t seem to be drying your clothes—you may want to have your vent checked.

3. Why install a Chimney Cap?

A). A cap will keep animals including squirrels, raccoons, and birds out of your chimney. Thus, preventing access into your home! It will also keep all sorts of debris out and rain which causes most of the damage in a chimney. A cap will also help lower fuel cost by keeping your boiler cleaner.

4. Should I be concerned about Carbon Monoxide poisoning?

A). Carbon monoxide is very dangerous and at times can not be detected. That is why it’s called a silent killer. If you don’t have carbon monoxide detectors, you should, they are highly recommended by the NFPA to be in every home. A worn or blocked chimney could cause carbon monoxide to leak into your home. Due to a lack of a yearly inspection plan or proper maintenance, by products of combustion from oil, gas, or wood can become dangerous, causing fires and puff backs which can lead to illness, carbon monoxide poisoning, or even death.

5. Do I need to reline my chimney?

A). There are 6 possible scenarios:

  1. If your heating units are fairly new
  2. If your house is over 25 years old
  3. The chimney is not currently lined—in the past some chimneys were built without liners. Overtime exhaust can leak through causing damages, and cause the chimney to catch fire
  4. The chimney is currently lined but is damaged (or was not built to code)—If not repaired or dealt with the same problems as stated above can occur
  5. The current liner is not a perfect fit—numerous issues can occur like smoke spillage into the home. You must install a stainless steel liner that fits the boiler’s BTU’s
  6. The existing chimney is a prefab manufactured metal chimney, used for zero clearance wood fireplaces, oil and gas boilers and furnaces. They may rot or come apart inside which may cause leakage into the living area

6. How long will it take for my chimney to be cleaned?

A) Between 45 minutes to an hour. Our techniques will also check to make sure there is no damage

7. Will there be a mess?

A) Our work is precise and thorough, and when we are done, you will never know we were there.

8. How do I know if my chimney needs to be cleaned?

A) Most of the time you will not know….Don’t wait for an odor coming from the chimney, this could be a sign and worth an inspection. Remember gas appliance will not give off an odor if blocked, which is why they can be dangerous if not cleaned or inspected.

9. How do I choose a good chimney cleaning company?

A). The years of experience, level of professionalism, and integrity is always important

  1. Ask if they follow the NFPA inspection standards
  2. Read reviews from Angie’s List. We have over 320 letters of recommendations
  3. Customer service—it should be something you feel comfortable with. When the technician arrives he should be knowledgeable and polite.
  4. If they have been experts on Cable News, Daily News, Channel 7 News, and have no complaints with consumer affairs and the BBB…this would be a great sign that you are selecting the right company! Like us!

10. Is your work guaranteed?

A) Yes, absolutely?

Cement work has a ten year guarantee

Call Now For Chimney Maintenance Needs On Long Island & NYC
Call Toll Free: 1 (800) 696-7668